Skip to main navigation Skip to main content

Privacy Policy

SINCE 9/11 is committed to safeguarding your moral right to privacy. This policy explains how SINCE 9/11 makes use of and protects the personal information you give when using this website. If you are asked to provide personal information whilst using the website, it will only be used in the ways described in this policy.

How we collect personal information

We only collect personal information when you give it to us. For example, when you register to download teaching resources from the Education Programme, ask to be added to our newsletter mailing list, request a workshop, or donate to us. We may also collect personal information about your usage of the website using cookies (see below) but this is anonymous.

What personal information do we collect?

We may collect the following personal information when you fill in forms on the site:

  • Name
  • Job title.
  • Contact information, including home or school address, postcode, phone number and email address.
  • Only if making a donation: bank card or BACS details.

Using your personal information

We may use this personal information for the following reasons:

  • For our own internal records. To monitor website usage.
  • To send registered users emails about our resources, programmes and events.
  • To process any donations made to SINCE 9/11.
  • To process applications for workshops.
  • To inform you of fundraising opportunities when they are available.

We will only retain personal information for as long as necessary to carry out the requested or necessary function, subject to a request from the person to delete their stored information;

A person can request not only the details of their personal information that we hold but also that that personal information should be deleted, subject to legal requirements;

We will make reasonable effort to keep personal information up to date and that anyone can request that you update their personal information at any time

We will never sell, distribute or lease your personal information to third parties. All personal information is stored and processed under the Data Protection Act of 2018.

You may request details of the personal information, which we hold about you by emailing [email protected] or in writing to SINCE 9/11, 42 Brook Street, Mayfair, London, W1K 5DB.

Security We are committed to ensuring that your personal information is held securely. To prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures and policies which all staff are aware of. We store your personal information on our secure servers based in the UK.


We may disclose personal information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose personal information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

Except as provided in this privacy policy, we will not provide your personal information to third parties.


A cookie is a small file placed on your computer’s hard drive, which enables our website to identify your computer as you view different pages.

When you use the SINCE 9/11 website we use Google Analytics to assist with monitoring, and identifying areas of the site that can be improved. Your personal details are not tracked and you cannot be directly identified by the personal information we collect but it may include your IP address. Cookies from Google Analytics may stay on your device for up to two years unless you delete them.

However, if you wish to control, block or delete any cookies which are generated by this website, or indeed any other website, you can do so through your browser settings. The “help” function on your browser will provide relevant instructions.

Please be aware that restricting cookies may impact on the functionality of our website.

Alternatively, you may wish to visit the About Cookies website, which provides comprehensive information on how to control cookies through a variety of different browsers.

Under the European Union’s e-Privacy Directive, we need your permission to store cookies on your computer or device. Like many charities, we need time to develop the website to enable us to record permission from our visitors. Until that time, the best means for us to get your consent is by letting you know here how we use cookies. If your internet browser’s settings accept cookies then we assume that you are happy for us to use them. If you do not wish us to use cookies, then please change your browser settings to turn them off and delete them from your browsing history. For guidance on controlling cookies on different browsers and devices, a helpful guide can be found here. Please be aware that disabling cookies may affect your experience of using the website.


This website contains links to other websites, which are clearly marked as such. Please note that we have no control over external websites and are not responsible for the protection and privacy of any personal information, which you may provide to them. Please refer to a website’s privacy policy when using it.

Notification of change of Privacy Policy

We reserve the right to amend this privacy statement. Should this happen, we will post a notice of the change on the Website, and you will be deemed to have accepted the changes.